FAQ

We accept the modes of payment stated below :
  • PayPal (You can pay for your order with your PayPal balance.) Credit from PayPal (All major Credit Cards are acceptable, No PayPal account registration is required)
  • All reputable Credit & Debit Cards (Including Visa, MasterCard, American Express, etc)
  • Bank Transfer or Western Union For our bank account information, please email after placing your order.

PRIVACY & SECURITY​

  • Every payment is confidential and 100% safe.
  • Every transaction is protected with cutting-edge encryption technology.
  • PayPal's Payment Protection protects all transactions that go through it. Put PayPal Credit to use here.
  • Shipping is FREE to every nation in the world. Please be aware that we cannot send to nations with stringent regulations surrounding sex dolls.
  • 3-5 days for production to be finished plus 5-8 days for delivery to be accomplished equals 2 weeks for delivery (estimated).
  • To send your sex doll, we typically use FedEx, UPS, DHL, or EMS. You can start tracking your package Once it is shipped.
  • All sex dolls are brand new and 100 percent real.
  • We are certified and authorized sex doll producers. All of our sex dolls have certificates from the CE, ROHS, 6P, and MSDS.
  • All sex dolls will be sent in brand-new, unused, flawless condition and exactly as described or shown on the website. On every order, we provide a full money-back guarantee. If your doll is defective, inaccurately described, or simply not what you expected, we'll replace it or refund your money.
  • There is no support for Internet Explorer; Please keep in mind that the Internet Explorer browser currently has compatibility issues with our product. The best options for Internet Explorer users are Firefox and Google Chrome. If it happens again, kindly refer to the following information.

PAYPAL HAS STOPPED THE TRANSACTION​

Then Your credit card or debit card has a problem, Maybe (such as the card being disabled, the amount exceeding, an expired card, or an invalid card). Your debit card or credit card’s foreign transactions may be having trouble. Your problems using your credit or debit card for international purchases (Ensure that customers are permitted to purchase by credit cards and debit cards from overseas retailers online) There is also a problem with the source of PayPal money if you get receipt difficulties after placing a PayPal order.
It may be that Data about debit/credit cards or billing addresses does not correspond to what the bank has on file.

If the billing address provided differs from the information in their records, such as inaccurate account or billing information (billing zip code, card number, expiration date, CVV/CVC), the cardholder’s spending habits, a payment that has not been authorized by the cardholder, or an expired credit card, the credit card issuer may refuse to process the fee. The payment processor rejected the payment due to card verification checks or an anti-fraud billing address. In all instances, the fees are merely in the awaiting stage and have not yet been delivered . The funds will be refused or returned right away to your account within a few days because the processor hasn’t finished processing the transaction.

Depending on the nation you are based in, you must speak with your bank to verify the credit card account limits before approving your credit card for online, cross-border, or international purchases.
Please confirm that the payment card information you have supplied accurately matches your billing address by double-checking it. If this is the case, you can contact your bank for additional support.

YOUR CARD CAN NOT BE USED​

Depending on the nation you are in, you might need to get in touch with your bank to ask them to approve your credit card for online, domestic, or international transfers.
If your PayPal account is not processing your payment or if your card is still not working, try these things:
  • Repeat the transaction in a different browser or Incognito mode if necessary.
  • changing the payment method at the time of purchase, using a different credit card or PayPal account.
If none of these issues exist, please get in touch with us and provide your name, email address, order number (if applicable), screenshots of any errors, and error notifications. We will verify the data and support you as you continue with the order.
Last but not least, keep in mind that you should be able to gather complete facts for any successful or unsuccessful transaction from your bank. If a payment fails, don’t be afraid to phone your bank or get in touch with us.
If you can’t find our response, please look in your spam or trash folders. or see ALL MAIL. Several people have systems that discourage us from responding to messages or have blocked messages. You might not have received our response if your mailbox is full and you don’t have enough email disc capacity to receive new messages.
Note the following:
  • With few exceptions, we do not respond to spam, one-word letters, non-English messages, rude, disrespectful, vulgar texts, requests for personal information, or conduct that is deemed illegal or unethical.
  • If one of our operators doesn't react to a discussion, we politely request that you send a follow-up email to us.

FABRICS USED​

We use Silicone or TPE according to medical standards. These two fabrics seem clean, soft to the touch, realistic, and like a real person. Due to the elastic and adaptable nature of these materials, they are quite durable for long-term use. TPE is a lighter and more cost-effective material than silicone, despite silicone being more lifelike and somewhat more hygienic. There is a proverbial adage among owners of sex dolls that silicone looks great but TPE feels better. When treated properly, they can last for many years, and plastic dolls can live for many decades. Combining the two is also possible with our widely used TPE body and Silicone head. As a result, consumers are encouraged to get the best of both worlds for less money than full silicone dolls.
Where it lacks emotion, it makes up for sensation. A sex doll will very probably provide the sexual pleasure that is comparable to that of a real person. Sex dolls are flexible and may be twisted and left almost anywhere for hours. The vagina may open up or close in response to where the legs are located. The options are nearly unlimited, and you can accomplish almost anything. However, the type of doll, the planning, the lubrication, the positions, or other factors like the bed or the location of the sex will still affect how nice it feels.
For the finest experience, we advise using sex doll furniture, such as sex swings or inflated cushions. Regarding the appearance or sound of the genitalia, there is a reason why they are referred to as realistic sex dolls.

MAINTENANCE​

  • The doll needs to be washed before its very first use.
  • If they are not maintained free from dust, dolls need to be washed once a month.
  • We advise washing your doll's genitalia directly after each use.
  • We advise oiling TPE dolls once a month.
  • Silicone dolls hardly ever get stained. TPE dolls are particular to these suggestions.
  • Darker colors, moist plastic materials, or artwork might discolor your doll and may be difficult or impossible to remove.
  • Most stains are either brought on by freshly purchased black clothing or by bright materials that will leech on your doll. natural goods for use.
  • Do not attempt to erase the discoloration with heat (like a hot washcloth or a steamer).
  • Please use a specific TPE stain remover and in the future, take efforts to avoid stains by cleaning brand-new, dark clothing before dressing your doll and being extra cautious where you place her.
  • Don't leave her in dark or black clothing for an extended amount of time. The risk of discoloration increases with the tightness of the dark-colored cloth.
The following rules are exclusive to TPE dolls:
  • Lay the doll flat on its back with the upper side facing up. It's a good idea to place a cloth under the hand in case any glue leaks.
  • Second, match the loose (came off without glue) fingernails with the bare fingernails. The situation makes it simple to determine which fingernail fits which finger.
  • After picking your fingernail, spread a thin, even layer of glue over the area of your doll's hand that is exposed. First, make sure the area is dust- and soil-free, clean, and dry.
  • Apply the adhesive sparingly, aiming for a uniform yet thin covering. Stop applying it too much, allowing it to flow past the nail's region.
  • When the nail is in the right place and without touching any glue, click and leave the nail in place for 5 seconds.
  • Extra glue is difficult to remove, therefore it is safer to avoid any spills altogether. If glue overspills, clean it up right away with a microfiber cloth and hot, soapy water or an alcohol wipe.
  • Take the doll gently and carefully with a pair of tweezers to detach and change the nails in the future. You can order new nails and nail glue from Amazon or a nearby pharmacy or store.

MORE TPE-SPECIFIC RULES

  • It is critical to make sure that your doll has dried completely to reduce the chance of mold and bacteria growth.
  • Apply a clean, soft cotton fabric to the skin and gently pat dry before letting it air dry fully.
  • When using a towel to dry the doll, pat it gently rather than massaging it violently. Add cornstarch (powder) to your doll's body after it has dried.
  • Don't add powder if your doll is already damp.
  • After washing, sprinkle corn starch (powder) on the doll's body to prevent friction damage and protect the skin. Additionally, it keeps the skin from feeling a little "sticky."
  • Every two weeks, or ideally every month, add the powder to your doll (depending on use).
  • Finally, Place no more materials, such as perfumes on the sex doll’s skin.